At the April 7 Annual General Meetings of LS Mutual Management and Humania Assurance Inc., Marc Peliel, President and Chief Executive Officer, highlighted the important work accomplished during the year, while announcing the financial results for the year 2021.
“Among the products launched in the past year is the Prohealth Income Insurance – Accident & Sickness. We showed innovation once again with this product distributed across Canada, as no profession is turned away,” Mr. Peliel said. “This launch enabled us to achieve one of our key objectives: digitizing our enrolment and sales processes for our main individual insurance products through our Web platforms. We also added two endorsements for the two income insurance products on the Prohealth platform. First, the premium refund benefit allows the insured person to recover all or part of the premiums paid throughout the term of the contract and, second, we added the accidental death, dismemberment or total loss of use benefit, with amounts ranging from $50,000 to $300,000. These endorsements help to enhance our offer of innovative solutions and meet the needs of more policyholders.”
Mr. Peliel continued: “The various partnerships that we create with companies specializing in digital marketing and active in segments where customers are not adequately served in life and health insurance remain essential to Humania. Among these, the association with Emma Insurance, a financial-technology provider specializing in the pregnant women and young families segment, is once again generating significant results this year and shows our commitment to innovation and to our mission of making insurance accessible. In fact, all of our partnerships have strengthened our position in the Canadian market and Humania is more poised than ever to offer its partners innovative solutions. It is through close collaboration with them that we are able to build and establish solid strategies that meet our customers’ expectations. In short, these partnerships help us fulfil our mission and achieve our vision, which is to provide peace of mind through innovative solutions,” Mr. Peliel emphasized.
“In addition, to make the conversion privilege more accessible than ever, we launched a fully online calculation tool. We offer staff members with Humania group insurance the opportunity to convert not only their group life, but also their group long-term disability and critical illness insurance into individual coverage. Furthermore, to simplify the process for both staff and employers, we offer a self-serve calculation tool. With just a few clicks, whether the insured person’s coverage is being terminated or the group insurance plan is completely cancelled, users can see the various options available and their costs,” Mr. Peliel noted.
“Once again this year, we saw that our teams’ commitment was central to our success. The increased rate of engagement attests to this, and we are very grateful for it. One of our strengths is the diversity of our talent. In an ever-changing world, talent is an indispensable asset. At Humania, we understand this, and this is why we rely on the skills and ability of our teams to innovate. On a daily basis, the value of innovation contributes to the success of the initiatives implemented by our staff. We demonstrate courage, resilience and an ability to adapt to a constantly changing environment,” Mr. Peliel concluded.
