Please note that our offices will be closed on December 24th, 25th and 26th, as well as on December 31st, January 1st and January 2nd.

Potential postal service disruption. We are here to support you. Learn more.

Individual Insurance

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A caring and attentive team to support you

Insurance coverage that fits your reality

At Humania Assurance, we believe in the power of the human experience above all. Protect what really matters with our individual insurance designed especially for you. Explore our coverage.

Happy family
Life Insurance

Put your mind at ease by protecting your loved ones from financial hardship in the event of your death.

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Disability Insurance 

Secure your income in the event of disability, to cover your basic needs.

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Tour+Med Travel Insurance

Travel worry-free with our travel insurance. Avoid unpleasant surprises and make the most of your travels!

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Insurance-coverage

Insurance coverage for every event that matters

Ensure your family’s financial comfort, plan your retirement for peace of mind, and save for your future plans. Our solutions are part of responsible financial planning.

Tools and resources for your individual insurance

We’re here for you. Explore our informative articles about insurance solutions to make informed decisions.

Advice

Explore different articles about insurance solutions to help you make informed choices.

Frequently Asked Questions

Find answers to the most frequently asked questions about individual insurance.

Please check out our FAQ for answers to your questions.

You can contact the customer service at 1-800-773-8404 Monday to Friday from 8 am to 5 pm.

Your policy number is written on your insurance policy or on any other document Humania Assurance sent you about this policy.

On the page Make a claim, select the type of claim you want to do and follow the required steps.

  • By email, at claims@humania.ca. You will receive an email with acknowledgment of receipt within 24 hours;
  • By mail: Humania Assurance Inc. 1555 Girouard Street West, St-Hyacinthe, Quebec  J2S 2Z6
  • By fax at 1-844-704-7400.

If you meet the definition of disability as well as other requirements of your insurance contract, you will receive disability benefits. Payments are due following the waiting period stipulated in your insurance policy. Payments will depend on the type of your disability.

Short-term disability benefits are paid every two weeks.

Long-term disability benefits are paid on a monthly basis at the end of each month.

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