Updating earnings/salary changes of each plan member is of utmost importance as it will ensure that your members receive the maximum benefit to which they are entitled in the event of disability or death.
Changes to salary/income of insureds for 2023
Insurance coverage for life, short term and long term disability benefits is often based on the member’s salary/earnings. Updating earnings/salary changes of each plan member is of utmost importance as it will ensure that your members receive the maximum benefi t to which they are entitled in the event of disability or death.
Do your part to protect human capital!
Failure to communicate a change in salary may penalize the insured or the benefi ciary at a time he is at his most vulnerable state.
Receiving a lower benefit amount than expected has a direct impact on the insured or the benefi ciary and can also adversely affect the individual responsible for administering the group plan.
How to communicate changes
You can communicate any changes related to the salary/earnings of persons insured online by accessing our administrative platform.
You can also send us a list, which we will process for you. You must include the following information:
- Group number
- Certificate number
- First and last name
- Annual salary
- Effective date of salary
Please note: The list must be signed by the authorized policy administrator.
Contact our team
If you have any questions, you can contact customer service from Monday to Friday between 8 a.m. and 5 p.m. at 514-485-7236 or 1-800-818-7236.
The group insurance team
